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BOXX Technologies provides warranties and support for its custom Workstations and Creator PC systems to ensure reliable performance for professional workflows. 

APEXX and RAXX Workstations include a standard three-year limited warranty. In the first year, Premium Support offers 24/7 phone assistance and onsite service. Customers may purchase an optional extension of Premium Support for an additional one or two years at the time of purchase. 

Creativ PC systems come with a standard one-year limited warranty. An optional extended Standard Warranty is available, providing up to three years of total system coverage. Refer to the chart below for details. 

All warranty returns must be shipped to BOXX Technologies in original packaging or replacement materials provided by BOXX. Contact BOXX Technical Support to request packaging materials. Returns in non-standard packaging may incur additional charges or void the warranty. 

For more information on our Standard Warranty and Premium Support services, click below. 

Standard Warranty Premium Support Services
 

BOXX Technologies Support Offering for US and Canada Only

System Advance Ship
Repair Part		 Phone Support
7AM-6PM CT, M-F		 Depot Repair
Parts***		 24/7 Phone
Support		 Next Business Day
Onsite Repair Service
BOXX Creativ / Creativ Plus Systems
Year One Standard Standard Standard N/A N/A
Years Two-Three Extended Warranty* Extended Warranty* Extended Warranty* N/A N/A
BOXX APEXX Workstations
Years One-Three Standard Standard Standard Premium ** Premium**
Years Four-Five Extended Warranty Extended Warranty Extended Warranty N/A N/A
BOXX RAXX Systems
Years One-Three Standard Standard Standard Premium** Premium**
Year Four-Five Extended Warranty Extended Warranty Standard N/A N/A

BOXX Technologies Support Offering Outside US and Canada

System Advance Ship Repair Part Phone Support 7AM-6PM CT, M-F Depot Repair Parts**
BOXX Creativ / Creativ Plus Systems
Year One Standard Standard Standard
Years Two-Three Extended Warranty* Extended Warranty* Extended Warranty*
BOXX APEXX Workstations
Years One-Three Standard Standard Standard
BOXX RAXX Systems
Years One-Three Standard Standard Standard

*Extended Creativ / Creativ Plus warranty available at time of system purchase for additional cost

**Upgrade to premium support for years 2-3 available at time of system purchase for additional cost

***BOXX Technologies pays shipping back to customer the first year

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