BOXX not only builds custom workstations with best-in-class components, we also support them with our standard three-year limited warranty.
BOXX also offers (at time of purchase) an optional Premium Warranty which extends your 24/7 phone support and onsite support for an additional 1 or 2 years on Workstations and Rendering Systems. For GoBOXX systems we offer an optional "Extended Warranty" for up to 3 years total of system coverage. See the chart below for details on our warranty offerings.
All warranty returns to BOXX Technologies must be shipped in the original packing material or appropriate replacement shipping materials provided by BOXX Technologies. If you require packing materials, please contact BOXX Technical Support. Shipments arriving in non-standard or other than original packaging may result in additional charges or void the warranty.
Click below for more details on our standard and premium warranties.


BOXX Technologies Support Offering for US and Canada Only
System |
Advance Ship Repair Part |
Phone Support |
Depot Repair Parts** |
24/7 Phone Support |
Next Business Day Onsite Repair Service |
BOXX APEXX Workstations |
|
|
|
|
|
Year One |
Standard |
Standard |
Standard |
Premium |
Premium |
Year Two |
Standard |
Standard |
Standard |
Premium |
Premium |
Year Three |
Standard |
Standard |
Standard |
Premium |
Premium |
BOXX Render Systems |
|
|
|
|
|
Year One |
Standard |
Standard |
Standard |
Premium |
Premium |
Year Two |
Standard |
Standard |
Standard |
Premium |
Premium |
Year Three |
Standard |
Standard |
Standard |
Premium |
Premium |
BOXX GoBOXX |
|
|
|
|
|
Year One |
Standard |
Standard |
Standard |
N/A |
N/A |
Year Two |
Extended Warranty* |
Extended Warranty* |
Extended Warranty* |
N/A |
N/A |
Year Three |
Extended Warranty* |
Extended Warranty* |
Extended Warranty* |
N/A |
N/A |
*Extended GoBOXX warranty available at time of system purchase for additional cost
**BOXX Technologies pays shipping back to customer the first year
***Upgrade to premium warranty available at time of system purchase for additional cost
BOXX Technologies Support Offering Outside US and Canada
System |
Advance Ship Repair Part |
Phone Support 7AM-6PM, M-F |
Depot Repair Parts** |
3D BOXX APEXX Workstation |
|
|
|
Year One |
Standard |
Standard |
Standard |
Year Two |
Standard |
Standard |
Standard |
Year Three |
Standard |
Standard |
Standard |
BOXX Render Systems |
|
|
|
Year One |
Standard |
Standard |
Standard |
Year Two |
Standard |
Standard |
Standard |
Year Three |
Standard |
Standard |
Standard |
BOXX GoBOXX |
|
|
|
Year One |
Standard |
Standard |
Standard |
Year Two |
Extended Warranty* |
Extended |
Extended Warranty* |
Year Three |
Extended Warranty* |
Extended |
Extended Warranty* |
*Extended GoBOXX warranty available at time of system purchase for additional cost
**BOXX Technologies pays shipping back to customer the first year