Call Support

Need help? Get in touch NOW:

877-877-2699

Outside U.S:
(512) 835-0400

Call Us

Email Support

Your productivity is always our top priority, so if something goes wrong, we’ll get you back working as quickly as possible. For all general support inquiries, email support is available.

Email Us

Open a Support Ticket

If you’re experiencing a hardware issue, please complete the form below, click SUBMIT to open a support ticket, and a BOXX support technician will quickly contact you.

Open a Support

Serial Number Search

Your serial number is located on the back or bottom of your BOXX product. Please be ready to provide it to technical support via phone, in your email, or when opening a support ticket.

Serial Number
 

U.S.-based Hardware & Software Experts

Legendary BOXX Technical Support is based in the USA and located at BOXX headquarters in Austin, Texas. With immediate access to the tools and resources we need to support you and your workflow, we recreate issues you may experience (even the most obscure) by utilizing our own hardware and software. We’ll even overnight parts when necessary (during the Premium Support coverage period).

IMPORTANT: All warranty returns to BOXX Technologies must be shipped in the original packing material or appropriate replacement shipping materials provided by BOXX Technologies. If you require packing materials, please contact BOXX Technical Support. Shipments arriving in non-standard or other than original packaging may result in additional charges or void the warranty.

 
 
 

Complete the Support Form:


 

Serial Number Search

Serial numbers are located on the back or bottom of your device.

 

Product info includes as-built configuration and drivers

 

Customers Speak About Legendary Support